Refund policy

Refund & Replacement Policy

At Clean & Cozy Book Box, every order is thoughtfully selected, packed by hand, and prepared especially for you. Because of the nature of our subscription boxes, books, and curated products, all sales are final and non-refundable.

We are unable to offer refunds, returns, or exchanges for subscription payments, one-time purchases, books you have already read or own, or items that simply aren't your personal preference.

Because part of the fun is the surprise, we also cannot guarantee that you won't receive a book you have previously read or already own. If that happens, we encourage you to pass it along to a friend, donate it to a Little Free Library, or gift it to another book lover!

Damaged Items

Your order should arrive ready for you to enjoy. If a book or other item arrives damaged during shipping, please email hello@cleanandcozybookbox.com and let me know what happened.

I will gladly replace the damaged item at no additional charge to you.

Please include your name, order number, and a photo of the damaged item so I can take care of it as quickly as possible.

Thank you for supporting Clean & Cozy Book Box and this small, woman-owned business. Every box is packed with care, and I truly appreciate the opportunity to send a little clean, cozy reading happiness your way!